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WHATSAPP · INSTAGRAM · MESSENGER · M-PESA

An AI sales employee for Kenya that closes deals across WhatsApp, Instagram & Messenger.

Answers in Sheng, Kiswahili and English. Bargains to your approved floor, triggers M-Pesa STK Push PIN prompts inside the chat, and hands over to your staff with a one-screen brief. It can never invent a price.

WhatsApp Business API
Instagram DMs
Facebook Messenger
Safaricom M-Pesa

14-day free trial · Connects to your existing WhatsApp & Meta accounts

KSh 12,999/mo
Growth Plan
3Languages
Sheng · Kiswahili · English
7Blueprints
Ready-made Kenyan trades
KSh 250k
Safaricom’s limit
The thread
A REAL NAIROBI SALES THREAD

Watch Convero negotiate in Sheng, hold its floor, and collect on M-Pesa.

A real used-car thread from a Nairobi yard. Step through it and see what the assistant decided at each turn, and why.

Step 1 of 8
RM
Ridgeways Motors
Convero AI Active
WhatsApp
🔒 End-to-end encrypted · Business Account
Niaje, iko Mazda Demio 2017? Bei ni ngapi?
09:41 AM✓✓
Message...
🎙
What the assistant decided

Turn 1 · The customer wrote

Language
What it did

Set the thread to Sheng, and kept it there.

WhyFixed rules, not guesswork

“Niaje”, “iko” and “bei ni ngapi” are Sheng. The assistant notes that and answers in Sheng for the rest of the thread — it will not drift back into corporate English three messages later.

Built for Nairobi sellingEvery step above is a real product behaviour
Where it works
ONE ASSISTANT · THREE CHANNELS

One assistant across WhatsApp, Instagram & Messenger.

Your Nairobi business gets inquiries on Instagram from reels, Messenger from Facebook ads, and WhatsApp from Jiji or direct referrals. Convero powers all three behind one brain, and it is honest about what each one can do.

You are looking at

WhatsApp Business API

Your own WhatsApp number

Your high-intent sales channel in Kenya. Customers browse inventory, bargain prices, receive STK Push PIN prompts directly on their handsets, and obtain Safaricom receipts.

✓
In-chat M-Pesa STK Push PIN Prompt
The PIN prompt arrives on their phone
✓
Quotes only your price list
It cannot invent a figure
✓
Sheng, Kiswahili and English
Remembers customer language across the whole thread
✓
Automated Follow-ups
On a schedule you set
✓
One-screen handover brief
The assistant goes quiet the moment a person steps in
TELLING META WHAT ACTUALLY SOLD

Convero links incoming ad leads to settled M-Pesa receipts, sending conversion values back to Meta Ads Manager so campaigns optimize for paying customers.

Ads that learn from real sales
How it bargains
HOW IT BARGAINS

It bargains like a seasoned trader. It cannot invent a price.

In Kenya, an assistant that repeats “the price is KSh 5,000” three times loses the sale. One that improvises a discount loses your money. So Convero splits the two jobs: it works out what the customer is asking for, and your limits decide what it is allowed to answer. Any figure you did not approve is stopped before the message leaves.

YOUR BARGAINING LIMITSYour numbers
List price:KSh 5,000
Your floor — never sells below:KSh 4,200
Customer offers:KSh 3,800
What that allows
Most it may discount:16%
Lowest it may go:KSh 4,200
THE VERDICTPROTECTED
What it does
COUNTERQuote KSh 4,200

Customer offered below floor. Counter at owner floor limit.

What the customer sees

“Bei ya mwisho naweza kufanya ni KSh 4,200 kwa cash leo. Chini ya hapo siwezi.”

Every figure is checked against your price list before the message is sent.

The quote above matches what you approved. It cannot invent a figure, and it cannot be talked into one.

What you see
WHAT YOU SEE · NO BLACK BOX

You can see everything it does, and stop it at any point.

Nothing happens out of your sight. When it hands a deal to a person, it writes a brief that fits on one phone screen. If you prefer, it writes and you send. Every Monday it tells you what came in, in shillings.

When it stops, a person picks up mid-conversation and already knows everything the customer said.

Human Escalation Brief — Lead #2948
AI Went Quiet · Human Takeover Ready
Customer Identity & Channel
Amina Otieno
+254 712 345 678 · WhatsApp
Language Preference: Sheng / Swahili
Deal Value & Item
KSh 1,180,000
Mazda Demio 2017 (Foreign Used, Silver)
Escalation Trigger Reason:

“Customer proposed KSh 1,100,000 which is KSh 80,000 below the assistant's hard floor limit. Special manager approval needed to close.”

Recommended Human Reply:

“Habari Amina, this is Brian (owner). I can approve KSh 1,150,000 if you seal the deposit today. Reply YES and I will initiate the M-Pesa prompt.”

It goes quiet the moment one of your people replies, so it never talks over them.
The money
THE MONEY · DIRECT M-PESA DARAJA INTEGRATION

Never says “paid” until Safaricom confirms it.

Other bots make up a receipt, or simply believe a customer who types “nimelipa”. Convero integrates directly with Safaricom Daraja to push official STK PIN prompts, verify incoming Paybill funds, and handle transaction limits strictly.

M-Pesa confirmed11 Sep, 09:44
Deposit received
KSh 50,000
ReceiptQHD7X82K19
Paid toRidgeways Motors
Till882910
ForMazda Demio 2017

Convero said nothing about this money
until Safaricom sent this line.

The only thing it treats as proof of payment.
IN-CHAT COLLECTIONM-Pesa

The PIN Prompt, Or Paybill If It Cannot

On WhatsApp, Convero triggers an official Safaricom PIN dialog directly on the customer's handset. For Instagram or Messenger leads, it gives Paybill instructions with a reference of its own for that customer, so you can tell at a glance who paid.

The prompt arrives on their phone
THE PROOF RULENever on trust

It Does Not Take Your Customer’s Word For It

When a buyer types “nimelipa”, “it deducted”, or pastes a code that is not real, Convero checks with Safaricom first. If nothing matches, it asks for the real code or hands the problem to your staff.

It waits for the Safaricom receipt
CHASING WHAT WENT QUIETRuns on its own

Chases Unanswered Prompts Without You

A prompt nobody answers is checked with Safaricom, closed once it has expired, and offered again as a Paybill instead. Money that arrives with no prompt behind it is held for you to match to a customer in one click.

Settled, or expired and re-offered
KES
SAFARICOM WILL NOT MOVE MORE THAN KSh 250,000 AT ONCE

On a car or a property deposit that goes over it, Convero works out how to split the payment, or explains the bank transfer. It does not simply fail and leave your buyer standing there.

It explains the split
Your trade
SEVEN TRADES, ALREADY SET UP

Engineered for the trades that run Kenya on WhatsApp & Meta.

No generic bot asking “how can I help you today?”. Each setup already knows what to ask a buyer in that trade, when a lead is worth your time, and how to say it in Sheng or Kiswahili. Pick yours and it is ready.

Pick the trade you are in. The questions, the thresholds and the Kiswahili are already written.

READY-MADE SETUP · Used-Car Yard & Import Dealership

Used-Car Yard & Import Dealership

Answers as: Brian (Ridgeways Motors)

Foreign-used and locally-used car sales with asset finance and bank loan qualification.

What it asks a buyer:
  • ✓Make / model (Toyota Fielder, Demio)
  • ✓Budget (in KSh millions)
  • ✓Condition (Foreign used vs local)
  • ✓Financing (Cash vs Asset Finance)
How it opens, in Kiswahili or Sheng:
“Unatafuta gari gani? Bajeti yako ni KSh ngapi na utalipa pesa taslimu au unahitaji mkopo wa benki?”
Fixed wording, so the first reply is always the same and always instant.
Every question, threshold and phrase here can be changed to suit your business.
Getting it out
NO BORROWED LOGOS

Send your qualified leads and M-Pesa payments anywhere.

We do not put twenty logos on this page for tools we have never connected to. What you get instead is the raw material: every lead, payment and handover is posted to any web address you give us, signed so you can prove it came from us, and there is an address you can post your own leads to. That is enough to reach your database, Zapier, Make, or whatever your developer already runs.

SENT TO YOUR SYSTEMSWebhooks

Every lead and every shilling, sent to you

Whenever a lead qualifies, an M-Pesa payment clears, or a conversation escalates, we post it to your address and sign it with your own secret. If your side is down we keep trying, after a minute, five, fifteen, an hour, six hours, so nothing is lost while you fix it.

  • ✓lead.qualified — what they answered, and what it is worth
  • ✓payment.received — Safaricom receipt code & amount
  • ✓escalation.opened — human takeover brief
SEND US YOUR LEADSPOST /api/leads

Leads arriving from a website form, Google Ads or TikTok can be posted straight in, and Convero opens the WhatsApp conversation itself.

For your developerSigned, and yours to keep

Sent when Safaricom confirms the money — never when the customer says they paid.

{
  "id": "7c3f5b2a-9d41-4e77-8a10-2f6e5c9b0d31",
  "event": "payment.received",
  "created_at": "2026-09-11T09:44:12+03:00",
  "data": {
    "payment_id": "b81c0f44-6ae2-45d9-9c17-0f3a71c4e8d5",
    "lead_id": "4a9e77d2-1c58-4f03-b6aa-9d2e5f81c740",
    "amount": 50000,
    "currency": "KES",
    "receipt": "QHD7X82K19",
    "phone": "+254712345678",
    "kind": "deposit",
    "description": "Booking deposit — Mazda Demio 2017"
  }
}
X-Convero-Event
Which event this is
X-Convero-Delivery
A delivery id — use it to ignore repeats
X-Convero-Timestamp
Signed together with the body
X-Convero-Signature
sha256=… so you can prove it came from us
What it costs
PRICED IN KENYAN SHILLINGS

Less than one third the cost of a sales hire in Nairobi.

No per-seat fees on core plans, no hidden setup surcharges, 14-day risk-free trial. Billed in Kenyan shillings.

Starter

1,000 replies/mo

For a solo owner trying an AI sales assistant on WhatsApp.

KSh 4,999/ month
Billed monthly, cancel anytime
Included Capabilities:
  • ✓WhatsApp, Instagram & Messenger on your own accounts
  • ✓Up to 1,000 automated replies / month
  • ✓Answers in Sheng, Kiswahili & English
  • ✓Instant answers on greetings, opening hours & list prices
  • ✓Lead qualification & appointment booking
  • ✓Up to 3 staff logins and 25 price lists or documents
  • ✓Your data kept separate, under Kenya's Data Protection Act
MOST POPULAR IN NAIROBI

Growth

6,000 replies/mo

For growing teams that close deals and collect on M-Pesa.

KSh 12,999/ month
Billed monthly, cancel anytime
Included Capabilities:
  • ✓Everything in Starter, up to 6,000 replies / month
  • ✓M-Pesa PIN prompt in chat, plus Till & Paybill collection
  • ✓Bargains inside your limits & never under your floor
  • ✓Every price checked against your price list before it sends
  • ✓One-screen handover brief, plus draft mode for approvals
  • ✓Up to 10 staff logins and 100 price lists or documents
  • ✓Leads & payments pushed to your own systems

Scale

25,000 replies/mo

For busy dealerships, fleets & multi-branch firms.

KSh 29,999/ month
Billed monthly, cancel anytime
Included Capabilities:
  • ✓Everything in Growth, up to 25,000 replies / month
  • ✓Set up for your trade: car yards, property, fleets, clinics
  • ✓See which ads brought the shillings, and tell Meta
  • ✓Weekly results email in KSh, against the week before
  • ✓M-Pesa payments matched to customers automatically
  • ✓Up to 50 staff logins and 500 price lists or documents
  • ✓We load your catalogue and price floors for you
WHAT A SALESPERSON ACTUALLY COSTS

Convero vs. A Junior Inside-Sales Hire in Nairobi

Save 71% of Headcount Expense (KSh 31,201 / mo)
Junior Sales Rep in Nairobi~KSh 44,200 / mo
  • • Basic Monthly SalaryKSh 35,000
  • • Statutory Benefits (NSSF + SHA)KSh 3,200
  • • Desk space, airtime & hardwareKSh 6,000
  • ⚠️ Works 40 hrs/wk · Misses all evening, weekend & public holiday leads
  • ⚠️ One person, one conversation at a time
Convero Growth PlanKSh 12,999 / mo
  • • Up to 6,000 automated repliesIncluded
  • • WhatsApp, IG & Messenger UnifiedIncluded
  • • Direct In-Chat M-Pesa STK PushIncluded
  • ✓ Answers every hour of the week, including Sunday and Madaraka Day
  • ✓ Never goes under the floor you set, however long the haggling runs
Straight answers
STRAIGHT ANSWERS

Frequently Asked Questions

Every answer here describes something the product already does. If it is not on this page, we have not built it.

You set two numbers: how much it may discount, and the price it must never go below. Within that it can counter, give a better rate for bigger quantities, or reward a customer paying cash today. It cannot go under your floor, and every figure in every message is checked against your price list before it is sent — so it cannot invent one either.

Bargaining policy
GET STARTED IN NAIROBI

Start closing Meta & WhatsApp deals without adding headcount.

Connect your existing WhatsApp number, set your price floors, and let Convero qualify leads and collect M-Pesa deposits 24/7 across WhatsApp, Instagram DMs and Messenger.

14-day free trial · Setup in 48 hours · Cancel anytime